Adding Notes to a Pending Claim

1. Navigate to Pending Claims

  • Go to the left sidebar and click on Billing > Claims > Pending Claims.

2. Select the Pending Claim

  • In the Pending Claims list, click on the specific claim you want to add a note to.

3. Click on the Notes Tab

  • Once in the Claim Details screen, click the Notes tab at the top of the page.

4. Add a New Note

  • Click the Add Note button located in the top-right corner of the Notes section.

5. Select a Form Template

  • A modal will appear prompting you to select a form.

  • Use the dropdown to choose a predefined Form Template that matches the type of note you want to create.

  • After selecting a form, a form modal will open with fields based on the selected template.

  • Enter the required information for each field.

6. Save the Note

  • Once you've filled in the necessary details, click Save.

  • The new note will appear in the Notes list along with the created date, form title, creator name, and note content.

 
 
 
 
 

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